Privacy Policy
Last updated: February 2026
Locèlle operates an online platform that helps travelers discover fee-free stays by connecting them directly with property owners. We do not operate a booking engine, collect rental payments, charge fees, or act as an agent. Use of the Locèlle platform is entirely voluntary. Locèll ande serves solely as a marketplace that introduces interested guests and hosts so they can communicate directly and make their own arrangements. This Privacy Policy explains how we collect, use, and protect personal data when you use the Locèlle platform.
Introduction
Locèlle ("we," "our," or "us") is committed to protecting your privacy. This policy describes what personal information we collect, how we use it, and the choices you have. Locèlle is based in the United States and complies with applicable U.S. privacy laws, as well as international data protection standards.
Information We Collect
Information you voluntarily provide
When you create an account, submit an inquiry, or otherwise use the platform, you may voluntarily provide personal information such as your name, email address, telephone number, and other contact details. We collect this information only to forward your inquiry to property owners and enable direct communication between you and the host.Locèlle does not collect payment information, banking details, or booking data, as we do not process reservations or payments.You may also choose to provide additional information, such as travel preferences or personal messages to hosts. Content you submit may be visible to the receiving host and to Locèlle administrators for moderation and support purposes.If you opt in, we may collect your email address for our mailing list. Marketing communications are optional, and you may unsubscribe at any time using the link in our emails
Information automatically collected
When you visit our website, we automatically collect limited technical information such as your IP address, browser type, operating system, referring pages, pages viewed, and timestamps. We use analytics tools (such as Google Analytics) to understand site usage and improve the platform. This information is used in aggregate and for statistical purposes only.
Cookies and tracking technologies
We use cookies and similar technologies to operate the site, remember preferences, and analyze traffic. Essential cookies are required for basic functionality. Non-essential cookies, including analytics cookies, are optional and can be managed through your browser settings or any cookie-consent tools we provide.
How We Use Your Information
We use personal information to:Connect guests with hosts by forwarding inquiries and contact details so both parties can communicate directly.
Operate and improve the platform, including troubleshooting, analytics, security, and feature development. Communicate with you, including service-related messages and updates.Send marketing communications, only if you have explicitly opted in.
Comply with legal obligations and protect our rights.
Legal Basis for Processing
Where required, we process personal data based on your voluntary use of the platform and request for services, our legitimate interest in operating, securing, and improving Locèlle, and your consent where applicable, such as for marketing emails and non-essential cookies. You may withdraw consent at any time.
Sharing and Disclosure of Information
Locèlle is not a booking agent and does not own, manage, or operate any properties. When you submit an inquiry, we share your contact information with the relevant property owner so they may respond directly. Hosts and guests are solely responsible for any communication, agreement, or arrangement between them.We may share information with trusted service providers that help us operate the platform, such as hosting, analytics, or email services. These providers may only use personal data as necessary to perform services on our behalf and must protect it.We do not sell or rent personal information to third parties for their own marketing purposes.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your data at any time, subject to legal or legitimate business requirements.
Your Rights
Depending on your location, you may have the right to access the personal data we hold about you, correct inaccurate or incomplete information, request deletion of your data, object to or restrict certain processing, and withdraw consent where processing is based on consent.To exercise your rights, please contact us ahello@locelle.com
Security Measures
We use reasonable technical and organizational safeguards to protect personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
International Data Transfers
Although Locèlle is based in the United States, personal data may be accessed or processed in other countries. Where required, we take reasonable steps to ensure appropriate safeguards are in place to protect your information.
Children’s Privacy
Locèlle is intended for users aged 18 and older. We do not knowingly collect personal information from children. If we become aware that a child has provided personal data, we will delete it.Changes to
This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated "last updated" date. Continued use of the platform constitutes acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us.
Email: hello@locelle.com
Mailing address:
Locèlle
450 Grand Ave
Brooklyn, NY 11238
United States